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I brought my wife’s Genesis GV80 in for an oil change. I asked that Juan do the oil change as he had done it the last time and the oil filter is very tricky to remove and replace.
When I got back home I remembered that I also needed to get the tires rotated and went back to the shop. The attendant behind the counter said it would take about an hour so I decided to wait.
A few minutes later Juan came thru and saw me sitting there and asked what I was back in for. I said I forgot to mention that I needed the tires rotated. He said I already did all that for you.
Not that what I call incredible customer service. Juan went the extra mile and did the “whole” job without being asked.
Hats off the the folks at Castro Valley Tire Pros and Juan in particular.
Recommended?
Yes
| by Patrick Devine ,
Mar 09, 2026
My girlfriend is travel nursing in Oakland. She got off a nightshift and found low tire pressure in two tires. I called Castro Valley Tire Pros from Dallas to see if they could help her. Eric got her in, inspected her tires, topped them off and got her back on the road in just a few minutes. They were very professional and courteous, provided lots of education and did not try to make a hard sell. The quote on new tires was reasonable (she only needed 3 and the only suggested changing 3). Overall it was a great experience. They were fast, kind, courteous and professional. I’d definitely recommend them to anyone needing tire service.
Recommended?
Yes
| by Chris G ,
Jun 28, 2024
I have been coming here for 20 years as a woman I've never felt taken advantage of like other mechanic shops they always give me the best deals with fast and accurate service lucky to have this local shop
Sign up for there monthly emails and see the latest promotions!!!
Recommended?
Yes
| by jojo (CASTRO VALLEy, CA) ,
Apr 15, 2024
I have been using their tires service fornmy tesla model x one too many blow outs with nails and screws and also my tires were pretty worn been driving car constantly for the past 2 years so they ordered me up one and service are awlays fast and friendly
Recommended?
Yes
| by Jenny Wong ,
Dec 26, 2022
Took my wife's car there for some Rotor work at 830 am by 10 am they called said that it was done,Thank You to the Owner Jeff for getting it done Quickly.
Recommended?
Yes
| by Mark Perry ,
Dec 20, 2022
They are the best! Honest, reliable, fast and great kind and respectful customer service. They are the only shop I trust and will always go to.
Recommended?
Yes
| by Daniela Pollayil ,
Dec 08, 2022
I have used C.V. Tire Pros for almost 20 years, and have been completely satisfied with the personal, service and products I have purchased.
Very good crew !!!
Recommended?
Yes
| by Kevin Sleeman ,
Dec 06, 2022
Super service!
My car is now sporting 4 shiny new tires. It even looks cleaner. Did you do that too?
Recommended?
Yes
| by Pauline Von Stetten ,
Nov 29, 2022
We needed 2 tires for a used car we acquired. Normally, I head over to Costco for tires, but this time I decided to stay local and skip the holiday rush at Costco. They were friendly start to finish and even put on a front license plate for us. They lived up to all the good reviews I’ve heard from friends and have read online. Everything was done in a timely manner, too. We will be back.
Recommended?
Yes
| by monhubbard ,
Nov 27, 2022
Always great service at CV Tire Pros . I went in with a screw in my tire. Mind you these are not tires I bought from CV Tire Pros they are the original tires on a newer car. Jeff said about 45 Minutes and by the time I walked home they were finished with the repair . When I came back they handed me the keys and said Nono charge. That made my Saturday thanks Jeff
Recommended?
Yes
| by Robert Wehner ,
Nov 24, 2022
